What happens if I want to close my account?

You can request account closure from your account settings or by emailing support@mpomawar.best. We'll process the request within two business days and return any remaining balance via your original payment method.

Reference

Terms & Conditions that protect your account

Q: Can I request a record of all my transactions for tax purposes?

Yes. Email support@mpomawar.best and request a transaction history report. Include your date range and we'll send a detailed statement within five business days.

When you open an account with mpomawar, you're agreeing to a straightforward set of rules designed to keep your wallet, your data and your gameplay secure.

Account SecurityWithdrawal VerificationPayment Clarity

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What these terms cover and where they apply

mpomawar Service availability depends on jurisdiction. Users are responsible for checking local law before access.

Our Terms & Conditions govern your use of the mpomawar platform, including your account registration, deposit and withdrawal processes, and gameplay across live tables, slots and our sportsbook. The rules apply to all players accessing mpomawar from Indonesia where local law permits. Your access depends on

1
local law; we comply with all applicable regulations in each region we serve. When you deposit via DANA, OVO, GoPay or QRIS, those transactions are subject to both our terms and the payment provider's own conditions. Withdrawals are processed only after we verify your identity and
2
account standing. If you spot a dispute or have questions about how a specific rule applies to you, our support team is available to clarify.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

NEED CLARITY

How to reach us about your terms or account

HOW WE OPERATE

Data security, cookies and account access you need to know

Encryption & Login

Your account password and payment details are encrypted end-to-end. We use industry-standard SSL certificates on all connections. Two-factor authentication is available in your security settings.

Identity Verification

Before we process your first withdrawal, we verify your identity using the details you provided during registration. This keeps your account safe and complies with local anti-fraud rules.

Cookie Usage

We use cookies to keep you logged in, remember your lobby preferences and track how you move between live tables and slots. You can manage cookie settings in your browser.

Data Retention

Account data is retained for as long as your account is active, plus seven years after closure for legal and financial compliance. You can request a copy of your data at any time.

Account Suspension Rules

If we detect unusual activity, failed verification or a terms breach, we may temporarily restrict your account while we investigate. You'll be notified via the email address on file.

Dispute & Update Requests

To update your account info, fix a payment detail or dispute a transaction, contact [email protected] with your account ID. Include specifics so we can resolve it quickly.

Your Terms & Conditions questions answered

You can request account closure from your account settings or by emailing [email protected]. We'll process the request within two business days and return any remaining balance via your original payment method.

Deposit and withdrawal limits depend on your payment method and account history. DANA, OVO and GoPay have standard daily limits set by the providers. You can view your exact limits in your wallet settings.

QRIS withdrawals typically clear within 30 minutes to one hour after verification. If a withdrawal is delayed, check your bank account or contact support to trace it with your transaction ID.

No. Our terms allow one account per person. Multiple accounts linked to the same identity, payment method or device will be flagged and may be suspended. Open an account in Surabaya, Bandung or elsewhere — one account per player.

Breaches include using false identity details, attempting to exploit bonus terms, placing bets on behalf of others, or using automated tools to scrape our platform. We investigate suspected breaches before taking action.

Yes. Email [email protected] and request a transaction history report. Include your date range and we'll send a detailed statement within five business days.

Change your password immediately and contact our support team via live chat or email. If unauthorized transactions are found, we'll investigate and work with your payment provider to dispute them.

Terms & Conditions that protect your account

How to reach us about your terms or account

Data security, cookies and account access you need to know

Encryption & Login

Identity Verification

Cookie Usage

Data Retention

Account Suspension Rules

Dispute & Update Requests

Your Terms & Conditions questions answered

01 What happens if I want to close my account?

02 Are there limits on how much I can deposit or withdraw?

03 How long do withdrawals via QRIS take?

04 Can I have multiple accounts with mpomawar?

05 What counts as a breach of these terms?

06 Can I request a record of all my transactions for tax purposes?

07 What do I do if I think my account has been compromised?

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